Refund Policy
Customer satisfaction is important to us. Please review all product photos, videos, details, size, color, and price before confirming your order.
Before Order Confirmation
You may ask for real photos, videos, and product details before confirming your order. Please confirm all details carefully before payment.
After Order Confirmation
Once an order has been confirmed and processed, cancellation or refund requests may not always be possible, especially for sourced, reserved, customized, or already shipped items.
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos and videos of the package and product. We will review the issue and provide a suitable solution.
Non-Refundable Situations
Refunds may not be available for wrong size chosen by the customer, change of mind, incorrect shipping address, customs delays, failed delivery due to customer absence, or items that have been used or damaged after delivery.
Return Requirements
If a return is approved, the item must be unused, undamaged, and returned in its original condition and packaging. Return shipping costs may be the customer responsibility unless otherwise agreed.
Contact Us
For refund or order issues, please contact us at: support@beautifulwoman.shop